Please review this Return and Refund Policy carefully before making any purchases on our website.
Return Eligibility
We accept returns for most items purchased through our website, subject to the following conditions:
- The return request must be made within 48 hours of receiving the product.
- The item must be in unused condition, with all original packaging and accessories intact.
- Certain products, including screen protectors, discounted items, or promotional products, may not be eligible for return.
- The product must have a valid issue that falls under our warranty policy to qualify for a return.
- A complete unboxing video of the product is required for return processing.
Return Process
To initiate a return, please contact our customer support team or follow the instructions provided on our website. You will need to provide your order number, the item(s) you wish to return, and the reason for the return. Our support team will guide you through the necessary steps.
Return Shipping
The cost of return shipping may be covered by the customer unless the return is due to an error on our part (e.g., wrong item shipped, product defect). We recommend using a trackable shipping method and retaining proof of shipment until the return is confirmed.
Policy Modifications
We reserve the right to modify or update this Return Policy at any time without prior notice. Changes will take effect immediately upon being posted on our website.
Note: This Return and Refund Policy is part of our overall Terms and Conditions. By using our e-commerce website, you acknowledge that you have read, understood, and agreed to these policies. For any questions or concerns, please reach out to our customer support team for further assistance.